Frequently Asked Questions
Q: What do I receive for making a qualifying
purchase?
A: If you make a
qualifying purchase of a 100g Lindt Swiss Classic chocolate bar between
December 15, 2015 to February 9, 2016 and submit your receipt for validation between
January 11, 2016 to February 9, 2016 you will receive one entry into the
applicable daily prize drawing.
Q: How long does this program run?
A: The program is
accepting entries from January 11, 2016 to February 9, 2016 at 11:59pm ET.
Q: I have a question about submitting my receipt.
Who can I contact?
A: You can email customerservice@tpgny.com for any
questions regarding the promotion or submission process using “Lindt Swiss Classic Promotion”
as the subject line.
Q: Which retailers are running this offer?
A:
You can make the purchase from any retailer in the
Q: Where can I find more details about this
promotion?
A: To find out more information
about this promotion please visit www.LindtDailyDraw.com
Q: What mobile devices work with this promotion?
A:
Any mobile device works, provided that the mobile device is equipped with a
digital camera and the ability to send the picture via MMS or email.
Q: Does this offer only work with
certain web browsers?
A: This offer works in all
web browsers (e.g. Internet Explorer, Chrome, Mozilla Firefox,
Safari).
Q: I think I'm having technical issues. What should
I do?
R: Please check that you have the latest version of Chrome,
Internet Explorer, Firefox,
or Safari.
Q: What should I do if
I do not have a cellular phone with camera capabilities, or if my receipt is
illegible in photo format?
A: You can
send your original receipt along with your email address to “Lindt Swiss
Classic Daily Draw 2016”,
Q: What should I do if I do not have
a cellular phone with camera capabilities?
A: You can
scan a picture of the receipt and send it as a .JPG file by email or upload the
file to www.LindtDailyDraw.com.
Q: What should I do if my receipt is
considered illegible in photo format?
A: Please
utilize our alternative means of entry listed at www.LindtDailyDraw.com/rules.
Q: How can I redeem the offer?
A: You can text your
receipt via MMS or email to lindt@drvs.ca or upload your receipt at www.LindtDailyDraw.com.
Q: How are multiple submissions of the same receipt
handled?
A: Multiple submissions of
the same receipt will not be accepted. If multiple submissions
of
the same receipt are sent in for validation, you will receive a message
indicating that the receipt is not valid.
Q: How can I follow up to see a
status of my submission?
A: Shortly after the receipt of a submission via text or SMS message or email
to lindt@drvs.ca, you will receive a text or email response from lindt@drvs.ca to the mobile number or email
address used to submit the receipt notifying you of the status of your
submission. You will either receive
confirmation that you have been entered into the Daily Draw or an error message
why the receipt submission could not be processed.
Shortly
after the receipt of a submission through the upload button on the website, you will receive an email message
from lindt@drvs.ca to the email address
provided on the upload website. You will
either receive confirmation that you have been entered into the Daily Draw or
an error message why the receipt submission could not be processed.
Q: Can multiple entries be received per receipt?
A:
No, each receipt can only qualify for one entry, regardless of the amount of qualifying
purchases made in one transaction, on one receipt.
Q: What do I do if the program does not validate my
receipt?
A:
If the receipt is not validated by the system, the system will send you a
message indicating why the receipt could not be processed. The image of the receipt can then be
resubmitted for processing. If you
continue to have issues please email customerservice@tpgny.com
for assistance using “Lindt Swiss Classic Promotion” as the subject line.
Q: What part of the qualifying
receipt should be photographed for redemption? A: You will need to take a photo of your entire
receipt. Here are some tips on taking a good picture:
·
Retailer’s
Name/Logo
·
Qualifying
Lindt product purchase
·
Date and Time
of purchase
·
Receipt total
Q: Do I get one chance to try the validation?
A:
You will be given two tries before you are given a message stating that you
must use the mail in option.